Terms & Conditions Kaya 88 — Platform Usage Terms

In these Terms & Conditions, "Kaya 88", "we", "platform" refer to the online betting and casino service operated under the domain kaya88.wine. "Member", "user", "you" refer to any individual who registers for or uses the Kaya 88 service.

By registering an account or using any part of the Kaya 88 platform, you are deemed to have read, understood, and fully accepted these Terms & Conditions. This acceptance constitutes a legally binding agreement between you and Kaya 88. If you do not agree, please do not use this platform.

These Terms & Conditions are to be read together with Privacy Policy and Responsible Gambling Policy Kaya 88, both of which form part of the overall agreement between you and our platform.

To register and use the Kaya 88 platform, you must meet all of the following eligibility requirements without exception:

• Aged at least 18 years old on the date of registration.
• A resident of Malaysia or located in a jurisdiction where online betting is permitted.
• Have full legal capacity to enter into a binding agreement.
• Not listed on any self-exclusion register or blacklist maintained by any regulatory authority.
• Not an employee, agent, or immediate family member of a kaya 88 employee or any related company.
• Must not have had a previous Kaya 88 account terminated due to a breach of terms.

Each individual is only permitted to hold one (1) active account at Kaya 88 at any one time. Creating multiple accounts — whether using different personal details, different IP addresses, or different devices — is strictly prohibited and constitutes a serious breach of these Terms & Conditions.

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name (as shown on your MyKad), an active Malaysian mobile number, and a valid email address. kaya 88 is not liable for any losses arising from incorrect or outdated information provided.

• Your full name must match the name on your official Malaysian identification document.
• The phone number must be an active, reachable Malaysian number.
• Passwords must be at least 8 characters long and contain a combination of uppercase letters, lowercase letters, and numbers.
• Account information must not be shared with any other party.
• Members are fully responsible for all activity that takes place through their account.

Kaya 88 supports a wide range of payment methods that are popular and convenient for Malaysians. All financial transactions are processed securely using SSL encryption, and Kaya 88 does not charge any transaction fees on standard deposits and withdrawals.

• The withdrawal method must be the same as, or equivalent to, the deposit method used.
• The bank account or e-wallet name must match the registered member's name at kaya 88.
• Your first withdrawal requires identity verification (KYC) before it can be processed.
• kaya 88 reserves the right to delay withdrawals for security review purposes when necessary.
• Funds still subject to bonus wagering requirements cannot be withdrawn until those requirements are met.

Kaya 88 offers a variety of bonuses and promotions to members, including welcome bonuses, reload bonuses, weekly cashback and special promotions tied to Malaysian festivities. Each bonus is subject to its own specific terms and conditions as stated on the relevant promotions page.

The general terms applicable to all Kaya 88 bonuses are as follows:

• Each bonus may only be claimed once per member unless otherwise stated.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• Kaya 88 reserves the right to void any bonus claimed through fraudulent means or abuse.
• Bonuses cannot be transferred to another member or directly exchanged for cash.
• Kaya 88 reserves the right to modify, suspend or discontinue any promotion at any time without prior notice.
• In the event of any conflict between the general terms and the specific terms of a promotion, the promotion-specific terms shall prevail.

All bets placed on kaya 88 are final once confirmed by the system. Members are solely responsible for ensuring the accuracy of their bets before confirming. kaya 88 is not liable for any betting errors made by members.

• The outcome of all games is determined by a certified RNG system and actual sports match results.
• Betting on football, badminton, cricket, and E-Sports matches is subject to the rules of the respective sport.
• kaya 88 reserves the right to void any bet placed after the match result is known (late bet).
• In the event of a technical disruption during a live game, Kaya 88 will rely on server records to determine the outcome.
• The use of automation software, bots, or any other unfair means to gain an advantage in games is strictly prohibited.

Kaya 88 members are expected to conduct themselves respectfully and to comply with all platform policies at all times. The following behaviours are strictly prohibited and may result in disciplinary action, including account termination without a refund:

• Fraud, identity misrepresentation, or providing misleading information to Kaya 88.
• Money laundering or using the platform for any illegal financial activity.
• Using another person's account or allowing others to use your account.
• Any attempt to hack, attack, or disrupt kaya 88's systems in any way.
• Abusive language, threats or harassment directed at Kaya 88 support staff.
• Collusion with other players in table games or poker to cheat fellow players.

Kaya 88 reserves the right to suspend or terminate any member account at any time without prior notice if we have reasonable grounds to believe the member has breached any part of these Terms & Conditions.

Members may also close their own account at any time by contacting the Kaya 88 support team. Any valid balance not subject to outstanding wagering requirements will be returned to the member within 5 business days of the account closure request being approved.

The Kaya 88 platform is provided "as is" without warranties of any kind, express or implied. Kaya 88 does not guarantee that the platform will be free from technical errors, service disruptions or unplanned downtime at all times. We will make every reasonable effort to ensure the platform remains consistently available.

• Kaya 88 is not liable for any losses arising from internet disruptions, device failures or technical issues on the member's end.
• kaya 88 is not liable for any indirect, incidental, or consequential losses suffered by members.
• kaya 88's maximum liability to any member under any circumstance shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.
• Betting is a risky activity — members are solely responsible for their own betting decisions.

Kaya 88 takes the protection of members' personal data seriously. All data collected during registration and platform use is processed in accordance with Privacy Policy which complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

• Your personal data will not be sold or shared with third parties without your consent, except as required by law.
• Kaya 88 uses 256-bit SSL encryption to protect all data in transit.
• Members have the right to request access to, correction of, or deletion of their personal data by contacting our support team.
• Cookies are used to enhance your browsing experience — more details can be found in our Privacy Policy.

Kaya 88 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time without prior notice. The latest version will always be available on this page with a clearly indicated update date.

It is your responsibility to review this page regularly to ensure you remain compliant with the latest version of the Terms & Conditions. Your continued use of the Kaya 88 platform following any amendments constitutes your acceptance of the revised terms.

If you have any questions, concerns or complaints regarding Kaya 88's Terms & Conditions, please contact our support team, available to assist you 24 hours a day, 7 days a week:

• Live Chat:  Click the live chat icon at the bottom of the screen for a response in under 2 minutes.
• Email:  support@kaya88.wine — responded within 24 business hours.
• FAQ:  Visit FAQ page us for answers to our most frequently asked questions.

Kaya 88 is committed to resolving all complaints fairly and transparently within a reasonable timeframe. For complaints relating to gameplay or financial transactions, please provide your account number, date and relevant transaction details to help expedite the investigation.